Have you being contacted by someone claiming to be from your internet broadband provider?
Being advised that they need to fix a problem remotely and need to install software on your pc?
HANG UP! It's a scam
How to avoid being scammed
To avoid becoming the victim of a scam like this:
- always exercise caution when contacted out of the blue
- protect your personal information
- if you're at all suspicious about a call that you receive, hang up and phone the organisation that the person is claiming to work for on a number you know is genuine
- don't not be tricked into allowing someone to access your computer
- always log out of accounts online
What to do if you're concerned
If you have received a call of this kind, or are concerned by the intent of unsolicited calls, emails or letters:
- report it online to Action Fraud
- 0300 123 2040
- call police on the non-emergency number 101